Terms & Conditions – ResortsWorld Platform Rules for Philippine Players

1 General Provisions

These Terms and Conditions ("Terms") govern your use of the ResortsWorld platform, including all games, betting services, account features, and related content available at resortsworld.onl and through the ResortsWorld mobile application.

By registering an account or using any service on the platform, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to any part of these Terms, you must not use the platform.

ResortsWorld reserves the right to update or modify these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

2 Eligibility and Registration

To register and maintain an account on ResortsWorld, you must meet all of the following requirements:

• You are at least 21 years of age at the time of registration.
• You are a resident of or physically located in the Philippines.
• You are not excluded from online gaming under any applicable law or self-exclusion arrangement.
• You are registering on your own behalf, not on behalf of another person.
• You do not already hold an active or previously suspended ResortsWorld account.

ResortsWorld may request identity verification documents at any point to confirm eligibility. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of withdrawals until verification is complete.

3 Account Responsibility and Security

Your ResortsWorld account is personal to you. You are solely responsible for all activity carried out through your account, including bets placed, games played, and transactions made. You must keep your login credentials confidential and must not share your account with any other person.

If you suspect your account has been accessed without your authorisation, you must contact us immediately at [email protected]. ResortsWorld will not be liable for losses resulting from unauthorised access caused by your failure to maintain account security.

The platform supports OTP login verification and biometric authentication on the mobile app as additional security layers. We strongly recommend enabling these features to protect your account and your PHP balance.

4 Deposits, Withdrawals, and Payments

All financial transactions on ResortsWorld are conducted in Philippine Peso (PHP ₱). There is no foreign currency conversion applied to deposits or withdrawals.

Accepted deposit methods include Philippine online and mobile banking transfers and local payment services. Cryptocurrency and credit cards are not accepted as deposit methods for gaming on this platform.

• Deposits are credited to your account balance upon confirmed receipt of funds.
• Withdrawal requests are subject to identity verification and KYC review before processing.
• ResortsWorld reserves the right to request supporting documentation for withdrawals above applicable thresholds.
• Processing times for withdrawals may vary depending on the payment method and any pending verification requirements.

ResortsWorld does not accept deposits from third parties. Deposits must originate from a payment account registered in your own name. Deposits made from accounts belonging to other persons will be returned and the transaction flagged for review.

5 Game Rules, Betting, and Results

Each game category on the ResortsWorld platform — including live casino, sports betting, eBingo, and fish games — is governed by its own specific rules, which are displayed within the relevant section of the platform. These game-specific rules are incorporated into these Terms by reference.

All game outcomes are determined by certified random number generation or live event results, as applicable. ResortsWorld does not manipulate game outcomes. Results are final once confirmed by the platform system.

For sports betting, the following general rules apply:

• Bets are only valid once confirmed by the platform and reflected in your bet history.
• In the event of an event cancellation or postponement, bets will be settled according to the specific rules for that sport and event type displayed at the time of placing the bet.
• Live in-play bets are accepted at the discretion of the platform and may be restricted during certain periods of an event.
• ResortsWorld reserves the right to void bets placed after the outcome of an event is already known, or where a manifest error in odds has occurred.

6 Prohibited Activities

The following activities are strictly prohibited on the ResortsWorld platform. Engaging in any of these will result in account suspension, permanent closure, and may result in forfeiture of account balance:

• Using automated tools, bots, scripts, or any software to interact with the platform on your behalf.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Attempting to exploit software errors, glitches, or vulnerabilities in the platform.
• Creating multiple accounts or using another person's account.
• Providing false identity or documentation during registration or KYC verification.
• Accessing the platform from a jurisdiction where online gaming is prohibited.

ResortsWorld cooperates fully with law enforcement authorities and relevant regulatory bodies in the Philippines in investigations related to fraud, money laundering, or other illegal activities involving the platform.

7 Promotions and Bonuses

From time to time, ResortsWorld may offer promotional bonuses, cashback arrangements, or other incentives to registered players. Any such promotions will be communicated through official platform channels and are subject to specific terms that will be published alongside each offer.

General conditions that apply to all promotions unless otherwise stated:

• Promotions are available to eligible registered accounts only and cannot be transferred.
• ResortsWorld reserves the right to withdraw, modify, or cancel any promotion at any time.
• Any wagering requirements or conditions attached to a promotion must be met before bonus-derived winnings can be withdrawn.
• Attempting to abuse or manipulate promotional terms will result in bonus cancellation and may result in account review.

ResortsWorld will not be responsible for any loss or disappointment arising from the inability to use a promotional offer where terms and conditions have not been satisfied.

8 Responsible Gaming

ResortsWorld is committed to promoting safe and responsible gaming. Online gaming is intended as entertainment, and we encourage all players to approach it that way. We provide tools within the platform to help players manage their activity, including session time tracking and self-exclusion options.

If you feel that your gaming has become problematic or is affecting your financial wellbeing, please visit our Responsible Gaming page for practical guidance and access to self-management tools.

ResortsWorld will never contact you to encourage additional deposits or continued play following a period of significant losses. We take our responsibility in this area seriously.

9 Limitation of Liability

ResortsWorld provides the platform on an "as is" basis. While we make every reasonable effort to ensure the platform operates reliably and without interruption, we do not guarantee uninterrupted access at all times.

To the maximum extent permitted under applicable Philippine law, ResortsWorld shall not be liable for:

• Losses arising from service interruptions, technical failures, or connectivity issues beyond our reasonable control.
• Indirect, incidental, or consequential losses of any kind arising from your use of the platform.
• Actions taken by third-party payment providers during deposit or withdrawal processing.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

10 Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from your use of the ResortsWorld platform that cannot be resolved through direct communication with our support team shall be subject to the jurisdiction of the competent courts of the Philippines.

Before initiating any formal dispute, we encourage you to contact our support team at [email protected]. Most account and transaction issues can be resolved quickly through direct communication.

ResortsWorld will endeavour to respond to all formal complaints within a reasonable timeframe and to resolve disputes fairly and in good faith.